Computer Support Steps For Troubleshooting 0x0000007E Windows Error

Windows error 0x0000007E can be described as a system error message. It gets displayed whenever the operating system of the computer is unable to access optical drives, system files, hard drives, ports, or any other software installed. The Windows error handler will determine the problem upon booting the device and later display the same before an end user logs into the system. It is a helpful technique for ensuring proper PC maintenance.


You are asking, what causes the error? The error can take place because of an outdated computer BIOS, outdated printer drivers, insufficient space on the hard drive, damaged device drivers and incompatible video adapter drivers. Due to the multiple causes, there can be a problem in troubleshooting the error. Most times, computer support will try to provide solutions to the problem. Still, there is a need for a more detailed tech support to solve the problem.

How to Fix the 0x0000007e Windows Error?

There are certain ways to solve the problem. You are the one to determine which method to use.

Method 1: Verify the Computer has Enough Space on the Hard Drive

Mostly, the error is thrown to old computers that have undergone Windows upgrade.

Step 1: For Windows 7 or any other older PC, restart the computer. While still restarting, press F8 key to launch the operating system in the Safe Mode of the Windows. When using Windows 8, there is Recovery Mode if the booting is not taking place appropriately. Click, “Advanced repair option” and the “Windows startup settings.” Finally select the “Restart” button to provide “safe mode” on the screen.

Step 2: Remove all the temporary files, internet cache files, backup program files, or any other files in the Windows “Recovery Console.”

Step 3: In case the hard drive does not have enough space despite taking these steps, revert the OS installation to the previous version of windows. Still, you can upgrade the hard drive memory to the one with enough space to run the specific version of the operating system.

If creating enough memory on the hard drive did not solve the problem, you can update the computer BIOS. It marks our second method.

Method 2: Updating the Computer BIOS

computer support

If the computer has sufficient memory to support the installation of the Windows operating system, the problem may be with the BIOS of the computer. Computer BIOS is the Basic Input/ Output System. It is the first software that is executable first to load when the system is made to start. BIOS is responsible for locating all the computer hardware and then automatically informing the OS that they are prepared and available for use.

Step 1: Determining the computers current BIOS version.

The first step in updating the computer BIOS is to determine if the version is current or outdated. The easiest way to know the version of BIOS of the Windows is through the System Information application. Select the menu button labeled “START” and then enter “msinfo32” into the search text box.  Then look at the right-hand side of the computer just below the CPU speed, the BIOS version gets displayed there. Note them down together with the date if listed.

Step 2: Check updates from computers manufacturer’s website

After knowing the BIOS version of your computer, you will need to check the latest updates on the manufactures website. If the website records a new version of BIOS available for your computer, download the file with any relevant application.

Step 3: Reading the updated BIOS document before installing

Before installing the new BIOS, make sure you read the documentation carefully. Many people have messed up by installing without reading the warnings given in the update. Such users end up doing more harm to their computers than resolving the issue. Mostly, the “Read Me” file will give relevant detailed information concerning any OS patches that should get installed before upgrading the file.

Step 4: Updating the computer’s BIOS

The final step is to update the BIOS on your computer. After making sure all the patches got installed, go to the manufacture’s website and download the executable BIOS update. In your computer, quit all the programs that are running and then click the upgrading file.

After the BIOS upgrade is complete, restart the computer and 0x0000007E error will get deleted if the BIOS was the cause of the error.


Computer support system helps to remove the error by providing varied causes of the error and solutions on how to tackle each cause. Following the computers support instructions, will ensure that your PC maintenance gets done appropriately.

The troubleshooting guide will help you remove the error effectively and hence ensure proper working of your computer. As you have seen, it’s advisable to follow keenly all the tech support instructions given.


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